Terms of Service
Last updated: July 2026
1. Who we are
GamesAndBits is operated by:
- Company name: YOUR LEGAL COMPANY NAME
- Business registration number: YOUR REGISTRATION NUMBER
- VAT number: YOUR VAT NUMBER (if applicable)
- Business address: YOUR BUSINESS ADDRESS
- Email: support@example.com
By using this website or placing an order, you agree to these Terms.
2. The products we sell
We sell games, puzzles, retro gaming items, RC toys, and related products, shipped directly from our supplier network. Product photos and descriptions are provided in good faith, but colors, packaging, and minor details may vary slightly from what's shown.
3. Orders & pricing
All prices are shown in EUR and, unless stated otherwise, do not include customs duties or import taxes that may apply to your order (see our Shipping Policy). We reserve the right to correct pricing errors and to refuse or cancel an order at our discretion, in which case we will refund you in full.
4. Payment
Payments are processed securely through Stripe. We never see or store your full card details — Stripe handles that in accordance with PCI-DSS security standards. Your order is confirmed once payment has been successfully processed.
5. Delivery
Estimated delivery times are described in our Shipping Policy. Delivery estimates are not guaranteed and delays can occur outside our control (customs processing, carrier delays, holidays).
6. Right of withdrawal, returns & refunds
If you're an EU consumer, you have a statutory 14-day right to cancel your order after delivery, without giving a reason. Full details on how this works in practice — including who covers return shipping — are in our Returns & Refunds policy.
7. Product conformity
We stand behind what we sell. If an item arrives damaged, defective, or materially different from what was described, contact us — see our Returns & Refunds policy for how we resolve this.
8. Acceptable use
You agree not to misuse this site — including attempting to interfere with its operation, submitting fraudulent orders, or using it in a way that violates applicable law.
9. Limitation of liability
To the extent permitted by law, GamesAndBits is not liable for indirect or consequential losses arising from use of this site or delays in delivery. Nothing in these Terms limits any right you have under mandatory consumer protection law that cannot be excluded.
10. Complaints
Have a complaint about an order or our service? Email us via our Contact page. We aim to respond within a few business days.
11. Governing law
These Terms are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection rights you have under the law of your country of residence.
12. Privacy
How we handle your personal data is described in our Privacy Policy.
13. Changes to these Terms
We may update these Terms from time to time. Continued use of the site after changes are posted means you accept the updated Terms.